COVID-19

“Cancelling a residential at the last minute because the whole year group needed to self isolate, was devastating for the pupils. Cohort were extremely understanding and refunded all money paid which the school and parents were incredibly grateful for.”  

Miriam Nisan, Halsbury Travel

In a Covid-19 world we understand that there is a new normal; more importantly we understand how important it is that you have trust in our health, safety and hygiene practices. Trust that we are doing everything in our power to ensure that our building and our guests are safe as possible and that it is safe to stay with us.

To reiterate that trust we applied for and received the Visit England ‘Good to Go’ accreditation and the World Travel & Tourism Council ‘Safe Travels’ accreditation which means we are following British and worldwide industry standards to keep our accommodation safe and taking all necessary steps to stay Covid secure. See our certificate here.

We have inevitably had to make changes to the way we operate the hostel. Rooms have changed, facilities have changed, procedures have changed… but we haven’t changed! We are being led by UK Government guidelines, which are coming out frequently and so we are making further changes as guidance is published.

First things first

Your money is safe. ALL our bookings are protected by our COVID-19 Flexibility Guarantee. Please see our Booking & Terms page for further details.

Meanwhile details of the changes we have made around the hostel can be seen below and our COVID-19 Risk Assessment can be downloaded form our Policies & Risk Assessments page.

In this section

Rooms & Furnishings | Facilities | Showers & Toilet blocks

Rooms & Furnishings

All our dorm rooms have large, sash windows which can be opened for ventilation. There are two internal rooms without external facing windows which are fully ventilated. These are small and are used for staff, usually on a single occupancy basis.

We have removed the privacy curtains on the dorm beds to enable full sanitising between guests.

We have revised and implemented enhanced room cleaning protocols at Cohort. The cleaning products we use all meet UK Government guidance and are effective against enveloped viruses (Covid-19).

We are not currently servicing the rooms during your stay apart from bins will be emptied from vacant rooms every morning.

 

Facilities

All our facilities at Cohort are now open but numbers using them at any one time will be restricted where groups do not have exclusive use of the building. Facilities subject to social distancing restrictions are as follows:

Small dining room | Dry room | Laundry area | TV room | Kitchen

No restrictions will be imposed in situations where the group has exclusive use of the building.

If sharing with other groups / guests the self-catering kitchen will be available for schools to use on a time-slot basis only and time slots will be explained on arrival.

Showers & Toilet Blocks

We are operating a social distancing system in our shower blocks in order to avoid overcrowding in these areas.

We will not impose this system if the group has exclusive use of the building.

All showers contain a bottle of sanitising spray which we encourage all guests – students and staff – to spray around the shower when finished. This is to minimise the risk of virus transmission in the cubicles.

Our shower / toilet blocks are fully ventilated, thoroughly cleaned twice a day and checked regularly throughout the day.